Terms & Conditions

1. Introduction

Welcome to FULLFILLONUS. These Terms and Conditions govern your use of our shipping and fulfillment services for e-commerce and dropshipping from Amazon and similar platforms. By using our services, you agree to these terms.

2. Business information

Business name: FULLFILLONUS

Business address: 1128 Lexington Avenue Bldg 4E, Rochester, NY 14606

Contact email: info@fullfillonus.com

3. Services provided

FULLFILLONUS provides shipping, fulfillment and order processing for e-commerce businesses: receiving and storing inventory, packing and shipping orders, handling returns and exchanges where applicable, and providing order tracking and customer support. We work primarily with Amazon sellers but also support fulfillment for other platforms.

4. User accounts

To access our services you must create an account. You are responsible for keeping your account information accurate and your credentials secure.

5. Pricing and payments

All fees for fulfillment services must be paid in advance. We accept major payment methods, including credit cards and bank transfers. Pricing details are available on our website and are subject to change.

6. Shipping and delivery

We partner with third-party carriers to ship orders. Estimated delivery times are provided but not guaranteed. We are not responsible for delays caused by carriers or customs clearance. Customers are responsible for any customs duties and import taxes.

7. Returns and refunds

We provide return handling according to the policies agreed with our clients. Customers are responsible for return shipping costs unless otherwise specified.

8. Liability and disclaimer

FULLFILLONUS is not responsible for lost, damaged or delayed shipments once they are handed to the carrier. We do not guarantee specific delivery timelines and are not liable for indirect damages or lost revenue.

9. Privacy and data security

We collect and store user data only for service-related purposes. Your information is kept secure and is not shared with third parties except shipping and logistics partners. See our Privacy Policy for details.

10. Account termination

We reserve the right to suspend or terminate accounts that violate these terms. You may request account termination at any time.

11. Governing law and disputes

These terms are governed by the laws of the State of New York. Any disputes shall be resolved through arbitration in Rochester, NY.

12. Changes to these terms

We may update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services means you accept the updated terms. Questions? Contact us at info@fullfillonus.com.